Another thing I can do is disable the Realtek Audio driver and try out the NVIDIA audio driver instead (this laptop has a discrete NVIDIA video card in it). One is going to be to see if my Bluetooth headphones work. I have a couple of other tricks I can try. I wasn't really happy with that solution anyway, though- it worked, but it created this intermittent hiss-pop, as if someone was pulling the headphones partially out of the jack and then pushing them back in again. But this morning, after a reboot, I once again have sound only through the built-in speakers, even though I'm sitting here with my headphones on and plugged in. Again, the behavior suggests the laptop simply doesn't see the jack activity, ignores it, or at the very least isn't checking for it before deciding where to route sound.Īnother forum I saw suggested switching out the Realtek Driver for the Microsoft Compatibility Driver. You know that friendly (though somewhat annoying) message you get on Windows systems notifying you that you've just plugged/unplugged a device from the audio jack? You never get that message here. I've tried this with multiple different headsets, all have the same problem. Third, when the problem occurs, it seems to be that the laptop straight up ignores or doesn't even see the fact that something has been plugged into the audio jack at all. This, unfortunately, renders your suggestion useless, I'm afraid, even though it would normally be an excellent first step. Secondly, when you go to select a device to test or configure, these laptops say "Speakers/headphones" - that is, you can't isolate the built-in speakers from any device plugged into the audio jack for testing purposes. But all that did was make boot up times longer and didn't help the problem at all. I've seen some forums that suggested turning off the "Hybrid Shutdown" function in power options, and I tried that.
It's not clear to me yet if waking from sleep is any different. Sometimes it works and sometimes it doesn't. For starters, this is a somewhat intermittent problem and seems to have something to do with rebooting the machine. I am having the same problem with a brand new Inspi7567. Then click "OK", again, on the main "Sound window". When you are done with your changes, in "Properties", click "Apply" and then "OK".Ĩ. Once that is complete, click the "Properties" button.ħ. (Be sure you also click the "Test" button.)Ħ. Now click the "Configure" button and follow the prompts. Click on the device you are trying to fix.ĥ. Make sure you are on the "Playback" tab.Ĥ. If your external speakers/headphones aren't working, try the following.ģ.
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